Payment/Cancellation/Return Policies

If you need to cancel/reschedule/adjust your appointment for any reason, please do so at least 48 hours in advance to avoid a 100% charge.

If you are (1) more than 7 minutes late, (2) are no call no show, or (3) do not cancel your appointment 48 hours in advance, you are still responsible for 100% of your service total. 

If it has been longer than 3 months since your last brow appointment, you are considered a New Client. 

Each client is responsible for cancelling/changing their own appointment- a text to cancel does not count- you are responsible for Vagaro changes.

By scheduling an appointment, you are agreeing to my policies.

 

Return & Refund Policy

All Sales Are Final

Due to the nature of our products, all purchases are final sale and cannot be returned, exchanged, or refunded for any reason. Please review your order carefully before completing your purchase.

Damaged or Lost Packages

We are not responsible for lost, stolen, or damaged packages once they leave our facility. If your order is lost in transit or arrives damaged, please contact the shipping carrier directly to file a claim. 

Order Issues & Inquiries

If you experience an issue with your order (such as receiving the wrong item), please contact us within 48 hours of delivery so we can assist where possible. While we do not offer returns or exchanges, we will do our best to ensure you receive the correct items.

By completing a purchase, you acknowledge and agree to these terms.